Our Online Privacy – Website – Single Controller – Not in a Group of companies Policy

About Us

This Privacy Notice relates to the personal data you give over this website and other data we collect. We are R & R Services (Devon) Limited. We do not share your personal data with others. If you do not accept our Privacy Policy then do not proceed to submit your data. If you continue then we will be able to assume you agree to it.

We store your personal data and use it for the purposes set out below and as notified to you from time to time.

What Personal Data We Collect

We collect personal data from the website. We also may ask further questions so we can personalise your use of our website. We collect personal contact information such as your name, address and other contact details.

We also collect your data from these places:

  • from forms you provide to us;
  • by telephone;
  • emails that individual sends
  • other companies and businesses which have permission to share with us

Cookies

Our cookies do not collect any personal information whilst you are on our site.

Sensitive Personal Information

We do not collect any sensitive personal data.

How We Use Your Personal Data

We use your personal data for the purposes set out and other legitimate reasons where required or permitted by law.

We use your personal information to manage and to provide the goods or services ordered and collect your payments.

We provide your details to third parties whose products we provide you e.g., products or chosen services we do not have. We may need to provide it to others to help us to provide or deliver the goods or services, such as a delivery firm. We may also need to provide it to other firms who provide us with services our business needs.

We will take steps to make sure it is safe. They will only process it in accordance with our express instructions.

We also use your personal information to tell you of any changes to our terms and conditions or of our Privacy practices.

Searches

We do not use your personal data to carry out financial searches or checks.

Age appropriate checks

We do not carry out age appropriate checks.

Credit Searches

We do not carry out credit searches.

Telephone Recordings

We do not record telephone conversations.

Marketing

We will use your personal data only to market you in line with your permissions given to us.

Who We Share With

We may need to provide it to others to help us to provide or deliver the goods or services, such as a delivery firm. We share personal data with others as set out below and for the purposes set out there. Where they are accessing personal data directly we ensure we control and monitor their use.

We may share your data with others and ensure that they take reasonable steps to protect your data adequately.

We may share it with central or local government bodies or agencies where required, with our professional and other advisers and with selected parties for purposes linked to the purposes you allow.

Keeping Your Data

We keep your personal data for the period we have a relationship and may keep it for up to 6 years after that in order to comply with record keeping needs and other legal reasons.

Sending Data Abroad

Your data is stored within the EU.

Your Rights and Choices

If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us.

You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

You can correct your personally identifiable information yourself by contacting us with a request for your change. You have a right to access your personal data by contacting us as shown below. We may charge you if your demands are excessive or too frequent to be reasonable.

Contacting Us

You can contact us in the following ways:

  • by email to info@randrdevon.co.uk
  • in writing to R & R Services (Devon) Ltd, Four Oaks, Miry Lane, Kentisbeare, Cullompton, EX15 2HA for the attention of the Data Protection Officer.
  • by telephone 01884 266 841